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Expertise

CriticalControl provides a full suite of software and services to operate information intensive critical business processes. Our solutions enable clients to exploit their core competencies and improve operational effectiveness by outsourcing the variable component of managing increasing levels of paper intensive or record intensive transactions.

As an experienced business process outsourcing provider, we create custom programs to meet our clients outsourcing objectives. Our industry expertise includes:

  • Registrations.CriticalControl manages registrations, documents and other information for a variety of provincial ministries in Canada under long term contracts. Registry services include the management of land titles, vital statistics and motor vehicles information.
  • Gas Production Data Management. CriticalControl has successfully integrated its products and services into the business processes of gas producers. Over 250 clients rely on us to access their production data, reduce the amount of time they spend in regulatory reporting, and keep track of what goes on in their field operations.
  • Healthcare. CriticalControl provides outsourced imaging for conversion of patient charts, lab files and other hospital records, as well as off-site storage of microfilmed records. We also provide in-sourced microfilming and indexing services for provincial healthcare authorities, converting Central Files Health Records, Insurance Records and various other health claim and correspondence documents.

Confidential and Secure

Our outsourcing facilities are secure, environmentally controlled spaces, and our work processes are dedicated first and foremost to the maintenance of security and confidentiality of customer documents and materials in our safekeeping.

CriticalControl is a trusted Canadian supplier with proven expertise, offering our clients over 50 years of experience dealing with critical business outsource solutions.